Dealing with other People

This course is for anyone who wants to know how to deal with other people effectively and get the most out of their relationships.

It explores the benefits of dealing with others effectively and considers some of the difficulties people experience when dealing with others.

The course looks at:

• The boundaries we have and the impact of diversity
• Empathy, listening skills and validation
• Conflict and how to be more assertive
• Professionals and shared decision making