This course is for anyone who wants to know how to deal with other people effectively and get the most out of their relationships.

It explores the benefits of dealing with others effectively and considers some of the difficulties people experience when dealing with others.

The course looks at:

  • The boundaries we have and the impact of diversity
  • Empathy, listening skills and validation
  • Conflict and how to be more assertive
  • Professionals and shared decision making

Since the pandemic more of us are working remotely at home, socialising, shopping and educating our children online, which makes it more important than ever that we do everything we can to stay safe online. This course has been created to give you information about how to make the most of your time online including looking after your wellbeing and supporting children and young people online.

Effective communication is vital in the process of recovery and essential for our overall well-being. 

This course explores what communication is and the different common communication styles - passive, aggressive and assertive. It also covers resilience and ways to build confidence and self-esteem. 

This course provides an introduction to Making Every Contact Count (MECC) which is an approach to behaviour change that utilises the millions of day to day interactions that organisations and people have with other people to encourage changes in behaviour that have a positive effect on the health and wellbeing of individuals, communities and populations.